Frequently asked questions
WHAT DOES SANAEXPERT DO?
SanaExpert specializes in the development and distribution of high-quality, non-prescription dietary supplements and dietary foods. These dietary supplements and dietary foods cover the symptoms of various medical indications and can thus make a valuable contribution to your health.
WHY WILL SANAEXPERT PREPARATION SBES OF DOCTORS?
SanaExpert strives for a continuous and intensive exchange with doctors. SanaExpert uses this information advantage to continuously check, test and continuously optimize its existing preparations. In this way, SanaExpert has adapted and optimized various preparations to the immediate indications in the past. The long-standing relationship of trust with doctors of all disciplines means that SanaExpert preparations are often recommended with appropriate indications.
HOW DOES SANAEXPERT SECURE ITS HIGH QUALITY STANDARD?
All SanaExpert preparations use ingredients of natural origin. All ingredients are subject to the strictest quality criteria during your inspection. These audits take place both internally and by external companies and public authorities.
WHERE CAN I BUY SANAEXPERT PREPARATIONS?
SanaExpert preparations can be ordered conveniently in Germany, Austria and Switzerland on the Internet or by phone. From an order value of 50 €, you will receive your package free of charge to your desired address.
WHAT IS THE ADVANTAGE OF ORDER ON THE INTERNET?
The purchase of the preparations directly from SanaExpert has the advantage that your order is immediately recorded, processed and usually shipped on the same working day. Since we do not have any intermediary costs in the case of direct ordering, we are happy to pass this savings on to you. When ordering 2 products, you usually receive 1 equivalent product and when purchasing 3 products even 2 equivalent products are added free of charge.
HOW LONG IS IT TO THE PREPARATION AT ME?
If you order before 2 p.m., we usually ship your preparations on the same business day. We ship by DHL. The standard shipping time is 1-8 business days. If everything goes well, you usually have your preparations within 1-2 days. This information is only valid for internet orders on www.SanaExpert.de.
HOW DOES PAYMENT WORK?
If you place your order on the Internet, you can choose between electronic direct debit (ELV), payment by credit card, instant bank transfer or Paypal using the payment method. Your safety is important to us. For this reason, all payment processes run without exception via encrypted connections (128-bit SSL encryption) and with the help of verified, partly TÜV-certified payment providers. As one of the few companies on the Internet, we also offer you payment on account. So you only pay when you really hold our products in your hands. It can hardly be safer.
HOW DOES AUTOMATED RE-SHIPPING WORK?
When ordering on the Internet, you can choose the delivery distance in which you would like to receive your preparations regularly. You can choose between monthly, quarterly or semi-annual shipping of your products. Of course, There are no notice periods at SanaExpert. You can use the recurring shipping at any time - withoutgive of reasons - terminate without notice at SanaExpert.
HOW CAN I PAY AT SANAEXPERT AND HOW SAFE ARE MY DATA?
The top principle at SanaExpert is that your safety is paramount. For this reason, we only use the recognized 128-bit SSL encryption to process and transmit your data. At SanaExpert you can pay by direct debit, Paypal, credit card, instant bank transfer and even by invoice if verified. Some of our payment systems, such as Paypal or Instant Transfer, are TÜV-certified.